Account Management

You may request a copy of an invoice or a change in billing address from the Accounting Department. Any changes in address are for billing purposes only. Billing must remain with the original agreement holder. Other changes related to change of address and/or changes in the name of the company being billed are considered requests for assignment and should be handled through the lease assignment form. Print the application form below and mail it in for processing by selecting the ‘Print and Mail Lease Assignment Form’ link.

  Lease Assignment Form

To request a copy of an invoice:

  Document Request Form

To request a change in billing address:

You may complete and mail or fax the document request form:

  Document Request Form

or email your billing address changes to NSBilling@nscorp.com. Be sure to include your current account, contact, and address information and your address change details. Confirmation will be sent to you from Miscellaneous Billing before any changes are made to your account.

Remit payments for invoices for Real Estate matters to:

For NS invoices:
Norfolk Southern Corp
P O Box 116944
Atlanta, GA 30368-6944

For Conrail invoices:
Consolidated Rail Corp
P O Box 116953
Atlanta, GA 30368-6953

Any checks should be made payable to Norfolk Southern Corporation and should include your invoice number(s) and account number(s).

Should you need billing assistance, please contact a Billing Department Representative at NSBilling@nscorp.com or see the Billing Frequently Asked Questions.