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USER ID PASSWORD
NS Police Emergency Contact: 800-453-2530
Who to Call
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Who to Call

All Emergencies: (800) 453-2530

Customers

National Customer Service Center: (800) 635-5768

General Public

Crossing Gates/Signals/Rough Crossings: (800) 453-2530

Environmental Spills: (800) 453-2530

Environmental Questions: (540) 981-4059

Quiet Zone Information: (540) 981-5781

Shareholders

Earnings report, dividend payment dates, stock transfers, direct deposit of dividends, and address changes for stockholders: (800) 531-6757

Employees

Internal Audit Hotline: (800) 732-9279

Mainframe and Wide Area Network computer problems: (404) 529-1527, Bell or microwave